Customer data. Houston home services.
I find the follow-ups worth making in your customer history, run the campaigns you approve, and track the work they bring back.
Let's look at your businessA 30-minute call with Anthony Johnson.
Data Specialist. Sugar Land, Texas.
Select a home. See the opportunity.
The estimate that went quiet
Find the quotes worth following up, with the reason behind each score. See how I follow upStart with the systems
you already use.
A closer look at your customer history
An old estimate. A service interval. A home that needs a plan. The useful detail is already in your records.
The estimate that went quiet
Some open estimates deserve a second look. I rank them by value and likelihood to close, with the reason behind each score.
What happens next
You approve the campaign. I build it, send it, and track which follow-ups turn into paid work.
Discuss your customer historyThese are examples of the work CTSG does. The right starting point depends on your records.
From records to repeat business
I connect your field software and accounting, find the opportunities, and do the campaign work with you.
Ask for a full copy any time. If we stop working together, you keep it and everything in it.
Merge duplicate customers, tie jobs to addresses, and link each lead to its source where your software records it. Exports from your field software and QuickBooks feed one database.
I score estimates, identify overdue customers and plan candidates, and use the home's details to make each list more relevant.
I build, send, and track email and mail campaigns. Text messages are used only with customer consent.
A random group receives no campaign. Comparing it with the contacted group helps estimate the work the campaign added.
The rest of the picture
Added once the core follow-up work is running, and only where your records hold the data.
When your software records where each lead came from, I trace it to a paid invoice, so you can see cost per booked job and decide where the next marketing dollar goes.
If you use call tracking, I match missed and late-answered calls to the jobs that did or did not follow, so the cost shows up in dollars.
I send review requests after completed jobs and plan seasonal campaigns around Houston's freezes, hail, and heat.
The cost of working together
For home-service companies in Harris and Fort Bend counties doing $1M to $10M a year, with customer history to work from.
$2,500 to $3,500
Your records brought together, cleaned, and loaded into your own database. The exact fee depends on how many systems you run.
$1,500 to $2,500
Analysis, approved campaigns, and the results report. Month to month after the first three months.
Sugar Land, Texas
Tell me what software you run and roughly how many past customers and open estimates you have. We'll start with a 30-minute call.
Prefer email? charles2025business@gmail.com
You work with me.
7+ years in data analytics, reporting, and SQL. I do the analysis, build the campaigns, and explain the report.
No account managers. No subcontractors.